Refund and Return Policy

To ensure better and more effective service, certain items cannot be returned once shipped:

  1. Customized Rackets: Rackets with customized string selections cannot be returned, as they are tailored to the customer's specifications.
  2. Cricket Bats with Services: Cricket bats that have undergone oiling and knocking services cannot be returned.
  3. Color Variations: Please note that racket, string, and grip colors are subject to change based on available inventory. Returns will not be accepted due to color variations.
  4. International Orders: For international orders, buyers are responsible for paying any applicable customs duties specific to their respective countries.
  5. Shipping to Hotel or Restaurant Addresses: If the buyer's shipping address is a hotel or restaurant, the shipment will be delivered to the reception. In such cases, if the shipment goes missing, KhelHUB will not be held responsible.
  6. Return and Refund Period: Returns and refunds will be processed within 30 days from the date of purchase, provided that the items meet the conditions stated above and are in their original condition.

Refund and Return Policy

To ensure better and more effective service, certain items cannot be returned once shipped:

  1. Customized Rackets: Rackets with customized string selections cannot be returned, as they are tailored to the customer's specifications.
  2. Cricket Bats with Services: Cricket bats that have undergone oiling and knocking services cannot be returned.
  3. Color Variations: Please note that racket, string, and grip colors are subject to change based on available inventory. Returns will not be accepted due to color variations.
  4. International Orders: For international orders, buyers are responsible for paying any applicable customs duties specific to their respective countries.
  5. Shipping to Hotel or Restaurant Addresses: If the buyer's shipping address is a hotel or restaurant, the shipment will be delivered to the reception. In such cases, if the shipment goes missing, KhelHUB will not be held responsible.
  6. Return and Refund Period: Returns and refunds will be processed within 30 days from the date of purchase, provided that the items meet the conditions stated above and are in their original condition.